Troubleshooting by professionals

The German Red Cross is a globally-active organization. You can profit from this. In individual cases, German Red Cross Assistance offers you every service at anytime. Concentrate on your core competence areas and leave the troubleshoot­ing to us. This is our strength and your cost advantage.

Our activities include more than just case management for your members: we also organize cost transfer, and handle invoice verification and negotiation matters abroad.

In addition, we regulate the cost of care for medical problems, arrange medical recommendations around the world for optimal on-site provision and complete the necessary reports.

When in doubt, we dispatch doctors to determine which services the patient is entitled to and whether or not the patient is fit to travel. German Red Cross
Assistance appoints doctors in respective countries, provides a medical helpline and offers tariff information. Plus: we lead negotiations with the goal of keeping the treatment costs as low as possible.